You want to exchange or return a product that is not suitable?
CONDITIONS FOR REFUND
- You have 15 days to return your items to us using the form below.
- The return costs are at your expense unless the product does not correspond to your order or if it is defective.
- We have the right to refuse your return if your item does not comply with quality control or does not contain the original label.
- Refund is done by re-crediting the credit card that was used to pay for the order.
RETURN PROCEDURE
- Fill out the form besides.
- On your delivery note or an attached sheet, explain your situation (exchange/refund, item concerned)
- Insert in your parcel your items and your delivery note/sheet.
- Send your package to the address :
Rouchette E-Commerce Service
Z.A. du Bordage
49122 Le May-sur-Èvre